Our Privacy Policies 

Our Privacy Policy

Effective Date: October 28, 2026

Brent Jansen Plumbing respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains what information we collect, how it is used, when it may be shared, and the steps we take to protect it.
By using our website or submitting information through our online forms, you acknowledge the practices described in this policy, subject to your rights under applicable privacy laws.

When you contact Brent Jansen Plumbing or request our services, we may collect personal information such as:
Your name, email address, and telephone number.
Your property or service address.
Details about your plumbing concerns or requested services.
Information submitted through our contact, emergency service, or employment application forms.
Technical information, such as your IP address, browser type, and website usage data.
We collect only the information reasonably necessary to respond to inquiries, provide services, manage business operations, and improve our website.

We collect information when you voluntarily complete a website form, contact us by phone or email, request plumbing services, or apply for employment.
Certain technical information may also be collected automatically through cookies, analytics tools, and website server logs.

We may use personal information to:
Respond to plumbing inquiries and service requests.
Schedule appointments and coordinate service visits.
Prepare estimates and communicate about ongoing work.
Process employment applications.
Maintain customer service and business records.
Improve website performance and usability.
Meet applicable legal and regulatory obligations.
We do not sell personal information to third parties.

We may share limited personal information with trusted service providers who assist with website hosting, email delivery, scheduling, analytics, or other business operations.
Information may also be disclosed where required by law or when reasonably necessary to protect our legal rights.
Service providers are expected to handle personal information appropriately and only for authorized purposes.

We understand that customers may share personal information about their homes, properties, and plumbing concerns.
We take reasonable steps to maintain confidentiality and limit access to information to individuals who require it for legitimate business purposes.

Our website may use analytics technologies to understand visitor activity, identify technical issues, and improve the online experience.
Depending on the tools enabled, collected information may include pages visited, approximate geographic location, device type, browser information, and interactions with website content.
Where required, visitors will be provided with appropriate information and choices regarding non-essential tracking.

Our website may use cookies and similar technologies to support essential functionality, remember preferences, and measure website performance.
Some cookies may be placed by third-party services integrated into our website.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality.

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, or disclosure.
These may include secure website connections, access controls, and appropriate website maintenance practices.
No electronic system can guarantee absolute security.

Subject to applicable Canadian and British Columbia privacy laws, you may request access to personal information we hold about you, ask for corrections, or inquire about our information-handling practices.
You may also withdraw consent where permitted by law, subject to applicable legal or contractual restrictions.
To submit a privacy-related request, contact us using the information below.

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal obligations.
The latest version will be available on this page.
Brent Jansen Plumbing
612 Boleskine Rd, Victoria, BC
Phone: (250) 744-6066
Email: office@brentjansenplumbing.com

By accessing and using this website, you agree to comply with these Terms and Conditions and all applicable laws.
If you do not agree with these terms, please discontinue use of the website.

You agree to use this website for lawful purposes only.
You must not attempt to interfere with website functionality, gain unauthorized access to its systems, or submit misleading or harmful information through online forms.

Unless otherwise indicated, the text, graphics, logos, photographs, and other materials on this website are owned by Brent Jansen Plumbing or used with permission.
Content may not be reproduced, distributed, or commercially reused without appropriate authorization.

Submitting an online inquiry or service request does not automatically confirm an appointment or establish a service agreement.
Service availability, scheduling, scope of work, and applicable conditions will be confirmed directly with the customer.
For urgent plumbing concerns, customers should contact our office by telephone rather than relying solely on website form submissions.

Information provided on this website is intended for general guidance and does not constitute a binding quotation.
Final pricing may depend on the nature of the plumbing issue, site conditions, materials, labour requirements, and other relevant factors.
Estimates, payment arrangements, and applicable charges will be communicated as part of the service process.

We make reasonable efforts to keep website information accurate and up to date.
However, service descriptions, availability, pricing information, and other website content may change without notice.
We cannot guarantee that all information will always be complete or free from errors.

Our website may contain links to external websites or third-party services.
These resources are provided for convenience, and we are not responsible for their content, availability, security, or privacy practices.

Website information is provided for general informational purposes and is not a substitute for an assessment by a qualified plumbing professional.
To the extent permitted by applicable law, Brent Jansen Plumbing is not responsible for losses arising solely from reliance on general website information or from temporary website interruptions.
Nothing in these terms excludes liability that cannot legally be excluded.

These Terms and Conditions are governed by the applicable laws of British Columbia and Canada.
Any disputes arising from website use will be addressed in accordance with applicable law.

We may revise these Terms and Conditions to reflect changes in our website, business operations, or legal requirements.
Updated terms will be published on this page, with the effective date revised as appropriate.

Our Terms and Condidtions

Effective Date: October 28, 2026

Welcome to the Brent Jansen Plumbing website. These Terms and Conditions explain the guidelines for using our website and the information and services presented through it.
We aim to provide accurate, helpful information about our plumbing services throughout Victoria and the surrounding communities.
Please review these terms before using our website or submitting a service inquiry.

Our Cookies Policy

Effective Date: October 28, 2026

Brent Jansen Plumbing uses cookies and similar technologies where necessary to support website functionality and, where enabled, understand how visitors interact with our website.

This policy explains what cookies are, why they may be used, and how you can manage your preferences.
\We aim to provide a reliable browsing experience while respecting your privacy and choices.

Cookies are small text files stored on your device when you visit a website.
They help websites remember certain information, support functionality, and understand how visitors use online services.
Some cookies are temporary, while others remain on your device for a defined period.

Essential cookies support core website functions, security, and technical performance.
They may be necessary for certain website features to operate correctly.
These cookies generally do not require the same choices as optional analytics or marketing cookies, although applicable privacy requirements still apply.

Where analytics tools are enabled, cookies may help us understand website traffic, identify popular pages, and improve website usability.
Analytics information may include visitor interactions, device information, and approximate location data.
We use this information to evaluate website performance and improve the visitor experience.

Some website features, such as embedded maps, videos, forms, or other integrations, may use third-party technologies.
These services may place cookies or collect information according to their own privacy policies.
The cookies involved depend on which services are enabled on our website.

You can manage, block, or delete cookies through your browser settings.
Most browsers provide controls for restricting cookies and clearing previously stored data.
Where our website offers a cookie preference tool, you can also use it to manage available optional cookie categories.
Please note that disabling certain cookies may affect some website features.